Privacy Policy

Last updated: 8/23/2026

This Privacy Policy explains how Cook and Live collects, uses, discloses, and protects personal information when you visit or interact with our website.

This policy applies to the entire Cook and Live website and all language versions, including:

• Recipes and recipe archives
• Blog posts and category archives
• Embedded videos and other media
• Comments, ratings, and product reviews
• The Contact form
• User and customer accounts
• The Shop, Cart, Checkout, orders, shipping, returns, and refunds

In this policy, “Cook and Live,” “we,” “us,” and “our” refer to the operator of this website. “You” and “your” refer to visitors, registered users, and customers.

1. Information We Collect

The information we collect depends on how you use the website.

Information You Provide

You may provide information when you:

• Create or manage an account
• Place an order
• Request a return or refund
• Submit the Contact form
• Post a comment, rating, or product review
• Communicate with us about an order or another matter

This information may include:

• Name
• Email address
• Telephone number
• Billing and shipping addresses
• Account username and credentials
• Order number
• Products ordered
• Order, shipping, return, and refund information
• Comments, ratings, reviews, and other submitted content
• Contact-form topic and message
• Other information you voluntarily provide

Passwords are stored using WordPress security protections and are not displayed to Cook and Live in readable form.

Please do not submit passwords, complete payment-card numbers, bank information, government identification numbers, or other unnecessary sensitive information through the Contact form, comments, or reviews.

Payment Information

When online payments are enabled, payment information will be processed by the payment method selected at Checkout, such as WooPayments and its payment-processing partners.

Cook and Live does not intend to receive or store complete payment-card numbers directly. Payment processors may collect payment details, billing information, device information, IP addresses, cookies, and fraud-prevention information under their own terms and privacy policies.

The payment methods available may change over time. The applicable processor will be identified during Checkout.

Information Collected Automatically

When you visit the website, our hosting provider, WordPress, WooCommerce, security systems, and other website components may automatically process information such as:

• IP address
• Browser and device type
• Operating system
• Requested pages and files
• Date and time of access
• Referring page or website
• Cookie and session identifiers
• Cart activity
• Login and account activity
• Diagnostic, security, and error information

This information helps deliver the website, maintain shopping-cart and account functions, prevent abuse, diagnose problems, and protect the website.

2. Recipes and Blog Content

You may generally read recipes and blog posts without creating an account or directly providing personal information.

Technical information may still be processed as part of operating and securing the website. Embedded media may also allow the third-party media provider to receive information as described below.

If recipe favorites, likes, ratings, or similar account-based features are added later, this policy will be updated before those features are launched if they materially change our privacy practices.

3. Contact Form

The Contact form collects:

• Name
• Email address
• Selected topic
• Optional order number
• Message content

We use this information to review and respond to questions concerning orders, products, returns, recipes, website content, and other customer-service matters.

The custom Contact form does not intentionally save submitted messages as Contact-form records in the WordPress website database. Messages are sent to our private administrative email account and may remain in that email system and its backups according to the applicable retention practices.

For spam prevention, the form also uses:

• A hidden spam-trap field
• A WordPress security token
• A temporary one-way value derived from the visitor’s IP address to limit repeated submissions

The temporary rate-limiting value expires automatically after approximately one minute.

4. Accounts

If you create an account, WordPress and WooCommerce may store information including:

• Name
• Email address
• Username
• Password in protected form
• Billing and shipping addresses
• Telephone number
• Order history
• Account preferences

We use this information to maintain the account, support Checkout, show order information, process customer requests, and protect against unauthorized access.

You are responsible for keeping your account credentials confidential.

5. Orders and Shopping

Our online store is currently closed and is not accepting orders.

If online shopping is enabled in the future and you place or attempt to place an order, we may collect and use information needed to:

• Process and fulfill the order
• Calculate prices, taxes, and shipping
• Deliver products
• Send transactional emails
• Maintain inventory and order records
• Process returns, replacements, and refunds
• Provide customer service
• Detect fraud or abuse
• Meet accounting, tax, legal, and regulatory obligations

Order information may include your contact details, billing and shipping addresses, products, quantities, prices, shipping method, payment status, order notes, and transaction references supplied by the payment processor.

Payments may be handled by third-party payment providers. We do not directly store complete payment-card details on our website.

The order-related practices described in this section apply only when online shopping and checkout are enabled.

6. Comments, Ratings, and Reviews

When comments, ratings, or reviews are enabled, we may collect:

• Display name
• Email address
• Comment, rating, or review content
• IP address
• Browser user-agent information
• Date and time of submission

This information may be used for moderation, spam detection, security, and publication of approved content.

Approved comments and reviews may be publicly visible with the submitted display name. Email addresses and IP addresses are not intended to be displayed publicly.

If avatars are enabled, WordPress may use Gravatar or another avatar service. That service may receive a transformed version of the commenter’s email address and technical information to determine whether an avatar exists.

Do not include private or sensitive information in publicly submitted content.

7. Cookies and Similar Technologies

Cook and Live uses cookies and similar technologies where needed to operate the website.

These may include:

Essential Website Cookies

WordPress may use cookies to:

• Keep registered users signed in
• remember account and administrative preferences
• Support website security and authentication

Shop and Cart Cookies

WooCommerce may use cookies and session identifiers to:

• Remember products placed in the cart
• Detect changes to cart contents
• Maintain a customer session
• Support Cart and Checkout
• Remember recently viewed products when that feature is enabled

Comment Cookies

If comments are enabled and you choose to save your information, WordPress may store your name, email address, and website in cookies for convenience.

Third-Party Cookies and Technologies

Embedded videos, payment services, and other third-party features may set or read their own cookies or use related technologies according to their own policies.

You may control cookies through your browser settings. Blocking essential cookies may prevent account, Cart, or Checkout features from working correctly.

8. Embedded YouTube Videos

Recipes and other content may include embedded YouTube videos.

When an embedded video loads or plays, YouTube and Google may receive information such as:

• IP address
• Browser and device information
• Referring page
• Cookie or account information
• Video interactions

If you are signed into a Google or YouTube account, activity may be associated with that account according to Google’s policies.

Cook and Live Well uses YouTube’s privacy-enhanced embedding mode for embedded videos. This mode is designed to reduce the use of viewing activity for advertising personalization. However, YouTube and Google may still collect information when an embedded player loads or when you interact with a video. Embedded videos remain subject to Google’s and YouTube’s terms and privacy practices.

9. How We Use Personal Information

We may use personal information to:

• Provide and operate the website
• Display recipes, posts, products, and embedded content
• Maintain accounts and authenticate users
• Process orders, payments, shipping, returns, and refunds
• Send order and account communications
• Respond to Contact-form submissions
• Moderate comments and reviews
• Maintain inventory and business records
• Detect spam, fraud, abuse, and security threats
• Troubleshoot and improve website reliability
• Enforce our policies and terms
• Comply with legal, tax, accounting, and regulatory obligations
• Protect the rights and safety of customers, visitors, Cook and Live, and others

We do not use information submitted through the Contact form, customer accounts, or orders for unrelated advertising purposes.

10. How We Disclose Information

We may disclose personal information only as reasonably necessary to operate the website and business, including to:

• Website hosting and infrastructure providers
• WordPress and WooCommerce service providers
• Payment processors and financial institutions
• Shipping and delivery providers
• Email and transactional-message providers
• Fraud-prevention and security providers
• Accountants, insurers, legal advisers, or other professional advisers
• Government agencies or other parties when legally required
• A successor or purchaser in connection with a business transfer

Service providers receive only the information reasonably needed to perform their functions and process information under their own contractual and legal obligations.

We may also disclose information when reasonably necessary to investigate fraud, enforce our terms, protect legal rights, or prevent harm.

11. Sale of Personal Information

Cook and Live Well does not sell personal information for money.

We do not use information submitted through orders, accounts, or the Contact form for targeted advertising.

Third-party embedded services may independently process technical and usage information under their own privacy policies. If Cook and Live later introduces advertising, cross-site behavioral tracking, or materially different analytics, this policy and any required privacy controls will be updated before those features are enabled.

12. Transactional Emails

We may send emails necessary to manage your relationship with Cook and Live, including:

• Account and password messages
• Order confirmations
• Payment and order-status updates
• Shipping notifications
• Return or refund communications
• Responses to Contact-form submissions

These operational messages are not optional marketing messages.

If Cook and Live introduces a marketing newsletter later, it will use a separate subscription and unsubscribe process.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Providing accounts and services
• Completing orders and customer-service requests
• Maintaining tax, accounting, and transaction records
• Preventing fraud and abuse
• Resolving disputes
• Enforcing agreements
• Complying with legal obligations

Retention periods may differ by category of information.

Some information cannot be deleted immediately when it must be retained for tax, accounting, fraud-prevention, legal, or regulatory reasons. Information may also remain temporarily in backups until those backups are overwritten under the normal backup schedule.

14. Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no website, transmission method, payment system, or storage system can be guaranteed completely secure. You are responsible for using a strong, unique password and protecting access to your account and email.

Do not send sensitive financial or identity information through ordinary email, comments, reviews, or the Contact form.

15. Your Privacy Choices and Requests

Depending on your location and applicable law, you may have rights to:

• Request access to personal information associated with you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Appeal certain privacy-request decisions where applicable

You may update some account information through the My Account page.

To submit a privacy request, use:

Contact Cook and Live Well

Select Other as the topic and clearly describe the request. We may need to verify your identity before completing it.

Privacy rights are not absolute. We may retain information when required for orders, taxes, accounting, fraud prevention, dispute resolution, or other legal purposes.

WordPress also provides administrative tools for verified personal-data export and erasure requests. These tools may not include information held separately by email, payment, shipping, hosting, or other service providers.

16. Third-Party Links and Services

The website may link to third-party websites and services.

Cook and Live does not control the privacy or security practices of third parties. Review their privacy policies before providing personal information or using their services.

17. Children’s Privacy

Cook and Live Well is intended for a general audience and is not designed to collect personal information from children under 13.

Children under 13 should not create an account, place an order, submit a Contact form, comment, or review a product without involvement and authorization from a parent or legal guardian.

If you believe a child under 13 has submitted personal information without appropriate parental authorization, contact us so we can review and address the situation.

18. Visitors Outside the United States

Cook and Live Well is operated from Illinois, United States. The Shop currently serves supported shipping destinations within the United States.

Visitors outside the United States should understand that information may be processed and stored in the United States, where privacy laws may differ from those in their location.

Where applicable, we process information to provide requested services, fulfill contracts, comply with legal obligations, protect legitimate business and security interests, or based on consent.

19. Changes to This Privacy Policy

We may update this Privacy Policy when website features, service providers, business practices, or legal requirements change.

The updated policy will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

20. Contact Us

Questions, concerns, and privacy requests may be submitted through:

Contact Cook and Live Well